This time last week United flight #14 was bringing me back from Hawaii. I gave the opening keynote at the state chapter of the ASSE’s annual convention on Monday. Though I have fond feelings of my home, coming back to [...]
This is one of my favorite "safety stories." When I was a full-time safety and health trainer in the nuclear industry, I'd tell it as a way to poke fun. I'd say something like: "If a baboon can have a perfect safety record why can't [...]
"When it's foggy in the pulpit... it's cloudy in the pew."--Robert Cavett, founder of the National Speakers Association People like to know what they are going to get--before they get it. When you stand before an audience and ask for [...]
It was a pleasant surprise when I gave five talks at Southern Ohio Medical Center (SOMC), and the company's CEO Randy Arnett attended all five talks! Most times top executives give a "state of the company" talk and then hit [...]
People want to be satisfied. That's why "satisfaction guaranteed" is a catchy and enticing selling phrase. Whether it's tires, ice cream, or a new and revolutionary hair replacement system--if the product satisfies, more often than not it will be a successful seller. [...]
There are few things in life more painful, more disturbing, than being forced to listen to someone who is trying to be funny. As one obscure comedian put it, "You can pretend to be serious, but you can't pretend to [...]
This past May I had the privilege of speaking at a convention in Dubai. It was an unusual experience and I had a wonderful time. This gig tested some of my social skills, particularly my ability to adapt to an [...]
“Do you prefer coffee or tea? ” “What is your favorite show?” “What do you think about when you’re taking a shower? “ These types of personal questions are one of my favorite ways to interact with folks in an [...]